These Terms of Service (“Terms”) govern your access to and use of the ReEmber application, website, and related services (collectively, the “Services”), operated by ReEmber Oy, a Finnish limited liability company (Osakeyhtiö) with a mailing address at Sarvvikintie 18E, 02390 Sarvvik, Finland (“ReEmber”, “we”, “us”, or “our”).
By accessing or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you must not access or use the Services.
Legal Jurisdiction Notice: ReEmber is a Finnish company, and any disputes shall be governed by Finnish law and handled exclusively in Finnish courts, regardless of where you are located.
Subject to your compliance with these Terms, ReEmber grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use on compatible devices that you own or control.
Use of the Services may require a paid subscription, as described in Section 6.
You may not rent, sell, lease, sublicense, distribute, copy, modify, publicly perform, display, or create derivative works of the Services.
You are solely responsible for the content you submit, upload, or record through the ReEmber app, including photos, videos, item details, and any other inventory-related information (“User Content”).
You are responsible for maintaining the confidentiality and security of your account credentials, including your password and any other authentication methods (“Account Credentials”). You agree to:
ReEmber strongly encourages all users to enable two-factor authentication (2FA) to provide an additional layer of security. While we will prompt you by default to activate 2FA, you may choose not to do so at your own risk. Failure to enable 2FA may increase the risk of unauthorized access to your account and personal data.
You are solely responsible for any activity that occurs through your account, whether authorized by you or not. ReEmber shall not be liable for any loss or damage arising from your failure to protect your Account Credentials or to promptly notify us of any security breach.
By using the Services and providing your contact information, you expressly consent to receive electronic communications from ReEmber, including emails, push notifications, in-app messages, and other digital communications related to the Services, updates, promotions, and administrative messages.
You acknowledge that these communications are necessary for the provision of the Services and agree that such consent is not a condition for purchasing any goods or services. You may opt out of promotional communications at any time by following the unsubscribe instructions provided in those messages. However, certain service-related communications cannot be opted out of.
ReEmber uses advanced AI technology to assist in creating your home inventory, including identifying items and estimating their values. While this technology significantly speeds up the inventory process and provides valuable insights, it may not always correctly identify items or provide precise valuations.
You acknowledge and agree that:
ReEmber does not guarantee the accuracy, completeness, or suitability of the inventory data for any specific purpose, including but not limited to insurance claims, legal proceedings, or financial valuations.
You are solely responsible for ensuring that your use of the app complies with any applicable legal, regulatory, or insurance requirements. We do not guarantee that the inventory data, including AI-generated content, will meet the standards or evidentiary requirements of insurers, courts, or other third parties.
By using the app, you accept the inherent limitations of AI assistance and agree to use the inventory data at your own risk.
ReEmber is not a financial, legal, or insurance advisor.
Informational and Experimental Use Disclaimer:
The AI-powered features of ReEmber, including item identification and value estimation, are provided solely for informational and experimental purposes. They do not constitute certified appraisals or legal/insurance advice. The AI results may contain errors, omissions, or inaccuracies, and should not be solely relied upon for insurance claims, legal matters, or financial decisions. Users must independently verify all AI-generated content.
You agree not to:
You agree to comply with all applicable export and import laws and regulations in your use of the Services, including those of the European Union, United States, and other relevant jurisdictions.
You shall not use, export, re-export, or transfer the Services or any underlying technology or data in violation of any applicable export laws or sanctions.
By using the Services, you represent and warrant that you are not located in, under the control of, or a national or resident of any country or entity subject to trade embargoes or sanctions imposed by the European Union, United States, or other applicable authorities.
Use of the Services for any unlawful purpose, including export or transfer to prohibited countries or persons, is strictly prohibited.
ReEmber is a consumer productivity tool and does not replace legal, insurance, or financial advice.
ReEmber offers a 14-day free trial (limited to one room scan). Continued use beyond the trial requires a paid subscription, billed through the Apple App Store or Google Play Store.
By subscribing:
You may cancel your subscription at any time through your Apple/Google account. No refunds will be issued after the trial ends or subscription renews, unless explicitly allowed by platform policies.
We retain your data:
After this retention period, your data may be permanently deleted.
You may delete your account or request deletion of your personal data at any time by emailing [email protected].
By using the Services, you acknowledge and agree that your personal data and User Content may be transferred to, processed, and stored in countries outside your jurisdiction, including countries outside the U.S. or European Economic Area (EEA), such as Finland and other locations where ReEmber’s service providers operate.
Where data is transferred outside the EEA or other regions with data protection laws, ReEmber ensures appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms, to protect your data in accordance with applicable laws.
By using the Services, you consent to such international data transfers and storage.
ReEmber allows users to export inventory data in CSV format. You are solely responsible for how and where this data is shared or submitted (e.g., to your insurer or legal representative). ReEmber does not access or verify exported files.
Disclaimer of Warranties:
The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. ReEmber does not guarantee that the Services will be uninterrupted, error-free, or free of harmful components.
Limitation of Liability:
To the fullest extent permitted by applicable law, ReEmber Oy, its affiliates, licensors, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the Services, including but not limited to:
This limitation applies regardless of the cause of action (contract, tort, negligence, strict liability, or otherwise) and even if ReEmber has been advised of the possibility of such damages.
AI-Generated Content Disclaimer:
You acknowledge that the Services use AI technology to provide inventory identification and valuation assistance. This AI-generated content is provided for informational purposes only and is not guaranteed to be accurate or complete. ReEmber disclaims all liability arising from your reliance on AI-generated information.
Legal Limitations:
Where liability cannot be excluded or limited by law (for example, under certain consumer protection laws in the European Union), ReEmber’s liability shall be limited to the minimum extent required by law, whichever is greater: (a) fifty euros (€50), or (b) the total subscription fees paid by you to ReEmber in the twelve (12) months preceding the claim.
Severability:
If any part of this limitation of liability is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
You agree to indemnify, defend, and hold harmless ReEmber Oy, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
This obligation will survive the termination or expiration of your use of the Services.
All content, software, trademarks, and intellectual property associated with ReEmber remain the sole property of ReEmber Oy and its licensors. These Terms do not grant you any ownership rights in the Services.
You may not use the ReEmber name, logo, or branding without prior written permission.
If you provide ReEmber with any feedback, suggestions, or ideas regarding the Services (“Feedback”), you grant ReEmber a perpetual, irrevocable, worldwide, royalty-free, fully transferable license to use, reproduce, modify, distribute, and otherwise exploit such Feedback without any obligation or compensation to you.
You acknowledge that ReEmber is under no obligation to keep your Feedback confidential or to respond to it.
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to:
Upon termination or suspension, your license to use the Services is automatically revoked, and you must cease all use of the Services immediately.
Termination or suspension does not relieve you of any payment obligations incurred prior to such termination.
Suspension for Non-Compliance or Security Threats
ReEmber reserves the right to temporarily suspend or limit your access to the Services, without prior notice, if we reasonably believe that you have violated these Terms, engaged in conduct that may harm the Services or other users, or posed a security threat. Suspension may remain in effect while we investigate the issue. We may reinstate, terminate, or take other actions based on the outcome of such investigation.
We honor your data rights under applicable laws, including GDPR and CCPA/CPRA. All users have the right to:
To exercise your rights, contact us at [email protected].
If you are a California resident, you have the right to:
To exercise these rights, email us at [email protected] or visit our Privacy Policy for more details.
ReEmber shall not be held liable or responsible for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by events or circumstances beyond our reasonable control, including but not limited to:
In such cases, ReEmber’s obligations shall be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal service as soon as possible.
ReEmber reserves the right, at its sole discretion and without prior notice, to modify, update, enhance, suspend, or discontinue, temporarily or permanently, the Services or any part thereof, including but not limited to the app, website, features, functionalities, and content.
You acknowledge and agree that:
If any modification materially reduces your access to or functionality of the Services, you may cancel your subscription in accordance with Section 8.
We may update these Terms from time to time. If we make material changes, we will notify users through one or more of the following methods, depending on the nature of the change:
The updated Terms become effective upon publication unless otherwise stated. By continuing to use the Services after the changes take effect, you agree to the revised Terms.
These Terms are governed by the laws of Finland, without regard to its conflict of law principles.
All disputes shall be resolved exclusively in the courts of Finland, unless otherwise required by mandatory consumer protection laws.
If you are a consumer residing in the EU/EEA, you may be entitled to bring legal proceedings in your local jurisdiction.
By using ReEmber, you consent to Finnish law to the fullest extent permitted by applicable regulations and waive objections to venue or jurisdiction, except where prohibited by consumer protection law.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services, including their formation, breach, termination, or validity, shall be finally resolved by binding arbitration administered in Finland in accordance with the Arbitration Rules of the Finland Chamber of Commerce (or another mutually agreed arbitration institution).
The arbitration shall be conducted in English or Finnish and held in Helsinki, Finland. By agreeing to these Terms, you expressly waive your right to have any dispute heard by a judge or jury and waive any right to participate in a class, collective, or representative action.
No Class, Collective, or Representative Actions
You agree that any arbitration or other legal proceeding shall be conducted only on an individual basis and not as a class, collective, or representative action. Any claims brought on behalf of others or as part of a class, collective, or representative action are expressly waived and prohibited.
If you have questions about these Terms, please contact us at:
ReEmber Oy
Sarvvikintie 18E,
02390 Sarvvik,
Finland